Terms & Conditions

  1. 1 / Introduction
  2. 2 / Prices
  3. 3 / Pets
  4. 4 / Smoking
  5. 5 / Arrival
  6. 6 / Departure
  7. 7 / Damages & Breakages
  8. 8 / Groups
  9. 9 / Cancellation & Insurance
  10. 10 / Non-availability
  11. 11 / Liability
  12. 12 / Data

Terms & Conditions


1 Introduction

Thank you for choosing to book with Fornside Farm we look forward to welcoming you. When you make this booking you are entering an agreement with us. Please ensure you have read our terms.


2 Prices

All prices are fully inclusive of:

  • All electricity and heating costs.
  • Bedlinen, towels, tea towels, dishcloths.
  • Use of shared washing machine and tumble dryer.
  • Cots and highchairs are available free of charge if required, please book in advance.
  • Wifi connection in every cottage.

The stated number of people for each cottage must not be exceeded without prior agreement.


3 Pets

Sorry, no pets permitted for any bookings this year.

From 2019, Herdwick Fold and Swaledale Garth will become ‘dog-friendly’: We love dogs and there is so much fantastic walking to be done nearby that it seems a shame not to welcome dogs as well as their owners, therefore we’ve decided to accept up to two well-behaved small-medium dogs in Herdwick Fold and Swaledale Garth only, from 2019.  If this change of policy is successful, we will consider extending it to our other cottages.

Whilst we are keen to welcome dogs, it is important that all our guests as well as the sheep and poultry on our farm feel comfortable.  We don’t have private gardens, so your dogs will need to be on a lead whenever they are outdoors, and any dog poo on the farm must be bagged and binned.  Whilst indoors, we insist that dogs are kept downstairs and off the furniture and any of our soft furnishings at all times.  We will provide a stair gate and a dog-bed to help with this; you may wish to bring your dogs’ own bed(s) and blankets.

The Old Byre and Rigg Barn will remain pet-free.


4 Smoking

All our cottages are non-smoking (and non-vaping).


5 Arrival

Your accommodation will be available to you from 4pm on the day of arrival, unless otherwise arranged. Please try not to arrive earlier – we will still be busy preparing your accommodation, and won’t be available to welcome you.


Departure

Please be ready to leave the accommodation by 10am on the day of departure, unless otherwise arranged.


7 Damages & Breakages

The accommodation must be left in a clean and tidy condition. We are sure that you will take care while you stay with us and and, as we accept that accidents sometimes happen, we won’t charge you for minor breakages; however, we ask you to report these as soon as they occur so that we can replace or order replacements for future guests.  You are responsible and liable for any breakages or damages that you cause to the accommodation or its contents. We may send you an invoice for repair or making good if the damage or breakage is significant.


8 Groups

Groups booking more than one cottage must provide a Housekeeping Bond of £100. This is held against loss, damage or excessive cleaning required and will be returned in full if no deductions are required. We do not take bookings of 3 or more cottages without prior agreement.


9 Cancellation & Insurance

Once you have booked your holiday, our agreement is a legal contract. For this reason we strongly recommend that you take out cancellation insurance. Unlike most accommodation providers we will refund any payments you have made if we successfully re-let the cottage at the full price. If we have to offer discounts for short notice re-letting then we will take this into account and refund you a smaller amount accordingly.


10 Non Availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by your for the holiday. Our liability would not extend beyond this refund.


11 Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.


12 Data

Any data collected during the course of this booking may be kept on computer.

We won’t share your personal details with anyone else.


Last Updated 19 July 2018